Terms & Conditions

These Terms & Conditions govern your use of the Willow & Wave website and the purchase of products from Willow & Wave Limited (“we”, “our”, “us”).

Company Details

Willow & Wave Limited
Company Number: 17026277
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
VAT Number: GB513363516
Email: hello@willowandwave.uk

By using this website or placing an order, you agree to these Terms.

Products & Availability

We make every effort to display product colours, fabrics and details accurately. However, slight variations may occur due to device displays, production methods and fabric characteristics.

All products are subject to availability. We reserve the right to withdraw or amend products at any time.

Pricing & Payment

All prices are shown in GBP (£) and include VAT where applicable.
Shipping charges, customs duties and taxes are calculated separately where applicable.

Orders

An order confirmation email does not constitute acceptance of your order. Acceptance occurs only when your order has been dispatched.

We reserve the right to refuse or cancel any order where fraud, pricing errors or unauthorised activity is suspected.

Shipping

Delivery estimates are provided for guidance only and are not guaranteed.

International customers are responsible for any import duties, customs fees or local taxes.

Risk passes to the customer upon delivery.

Intellectual Property

All website content including photography, branding, logos, designs and written content is the intellectual property of Willow & Wave Limited and may not be reproduced without written permission.

Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded under English law.

Our liability relating to any order shall not exceed the purchase price of the relevant products.

Governing Law

These Terms are governed by the laws of England and Wales.